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What to do first

"First 24-72 hours after death"

Confirm the Death

  • A doctor or hospital must issue a Medical Certificate of Cause of Death

  • If unexpected, the coroner may be involved (this can delay arrangements)

Arrange Transfer of the Deceased

  • Contact a funeral home to:

    • Collect and transport the person

    • Place them into care

Locate Important Documents

  • Will

  • Advance care directive

  • Funeral plan or prepaid arrangements

  • Identification documents

Notify Immediate Family

  • Prioritise close relatives and decision-makers

  • Nominate a main contact person to avoid confusion

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